Shipping & Delivery Information
At Vivado Hunting & Fishing Tackle, we process orders quickly and keep you updated every step of the way. Below you’ll find all the details on our delivery options for Ireland, Northern Ireland, the UK, and Europe.
Domestic Shipping (Ireland & Northern Ireland)
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Standard Shipping: €5.95
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Free Shipping: Orders over €70 qualify for free delivery
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Next-Day Delivery: Available Monday–Thursday on orders placed before 1:00 PM (business days only)
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Dispatch Times: Orders placed after 1:00 PM, on Fridays, weekends, or Irish bank holidays will ship the next business day
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Carriers: DPD or An Post (depending on order size and location)
International Shipping (UK & Europe)
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Rate: starts €9.95
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Estimated Delivery: 2–4 working days after dispatch
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Carriers: DPD or An Post
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Customs & Duties: Orders shipped outside Ireland may be subject to local VAT, import duties, or handling fees payable by the recipient upon delivery.
Order Tracking
Once your order ships, you’ll receive an email with your tracking number and a link to follow your parcel’s journey.
Order Processing & Exceptions
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Address Changes: Contact us immediately if you need to amend your shipping address. Changes cannot be made once an order has been dispatched.
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Multiple Parcels: Large orders may be shipped in more than one parcel and could arrive separately.
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Missed Delivery: If you miss a delivery, your carrier will provide re-delivery or collection options through your tracking link.
Need Assistance?
If you have any questions about your order or delivery, our friendly support team is here to help — just reach out anytime.
We deliver fast so you can spend more time enjoying your purchase, not waiting for it.
Refund Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at vivadofishingtackle@yahoo.ie.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at vivadofishingtackle@yahoo.ie and send your item to: Vivado Hunting & Fishing Tackle, O'Moore street, Tullamore R35T9Y6, Ireland.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return
To return your product, you should mail your product to: Vivado Hunting & Fishing Tackle, O'Moore street, Tullamore R35T9Y6, Ireland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Vivado sale team